Jeremy Blanchard, MD asks the question: “Are we really providing Patient Based Care?”
In one of the better sessions in a long time, Dr. Jeremy Blanchard demonstrates what it really looks like, sounds like and feels like to provide patient based care.
What is it?
According to Oneview:
The IOM (Institute of Medicine) defines patient–centered care as: “Providing care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensuring that patient values guide all clinical decisions
What is interrupting you?
Research has shown that if you answer a phone notification it will take you about 67 seconds to fully re-engage.
Dr. Blanchard asked us turn our phones to silent and put them away so that we were fully present in the conversation.
What can I do to start now?
At the beginning of this podcast Dr. Blanchard asks us to take a deep breath, hold it and slowly release.
He explains this allows you to step away from what was happening before and step into the current situation “fresh”
This helps clear your mind and prepare you to listen.
Dr. Blanchard stated doctors generally gives you less than 15 seconds to state your reason for visiting before.
Multiple sources back this up but here is an article from Forbes
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